Inspiration

The price of an AQUALEX tap water cooler or faucet depends very much on...

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First go through a few steps to see if you can solve the problem yourself. If not, please contact AQUALEX.

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Need CO2 cartridges for your AQUALEX tap water cooler? Order via MyAQUALEX or send an email to info@aqualex.com.

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After tapping sparkling water, the tap or device may continue to drip. A few seconds after taking sparkling water, simply run still water.

5 seconds is sufficient.

It is the pressure of the gas that keeps the tap running for a short time after taking sparkling water. This is perfectly normal.

The maximum temperature of hot water is 97 degrees. The customer can choose a hot water temperature between 80 and 97 degrees.

For professional devices, up to 3 liters of sparkling water can be dispensed in a single use. For home devices, you can dispense a maximum of 1 liter at a time, and it is recommended to wait 10 seconds before dispensing the next liter. If this limit is exceeded, the device may temporarily dispense only CO₂; simply wait a moment and try again.

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A drinking water system is a setup that removes impurities from your tap water while providing water that is cooled or heated. This way, you can dispense clean and safe drinking water immediately.

In Belgium, the Netherlands, France, and Germany, tap water is the same as drinking water because it is strictly monitored and safe to drink directly from the tap. However, it can sometimes have a slight taste or odor.

Yes, AQUALEX boiling water taps are completely child-safe. To dispense hot water, you need to press the button twice and hold it down thanks to the child lock. Additionally, the tap stays cool on the outside due to the double-walled spout.

Tap water is mostly water, but it also contains small amounts of minerals such as calcium and magnesium, and sometimes traces of chlorine, microplastics, lead, or other substances used to maintain quality.