Support
How can we help you?
Do you have questions about our drinking water systems or services? Our FAQs provide quick and easy help by answering a range of frequently asked questions.
Are you an existing customer with a question about your system? View our FAQs via your personal MyAQUALEX platform.
FAQ
What is the price of an AQUALEX tap water cooler or faucet?
How can I replace my CO₂?
How do I order CO2 cartridges for an AQUALEX tap water cooler?
What is the temperature of hot water coming from an AQUALEX tap?
How many litres of sparkling water can be tapped in a single session?
What happens if you don’t filter the water?
What is a drinking water system?
Is tap water the same as drinking water?
Is a boiling water tap safe for children?